4 сент. 2013 г.

Онлайн-семинары по работе с Oracle Support в сентябре


Short intro: here you can find useful info about coming Oracle Support Webcasts dedicated to work with Oracle Support...

В сязи с участившимися вопросами по взаимодействию с My Oracle Support (http://support.oracle.com) анонсирую серию онлайн семинаров на английском языке, посвященных работе со службой технической поддержки Oracle. В ноте Note 553747.1  вы можете найти полное расписание, расписание вебкастов на сентябрь 2013 приведено ниже.












Oracle Support delivers various seminars on Support Policies, Processes and Proactive Tools via live web conference and recorded sessions. These seminars, available in multiple languages and in different time zones, help ensure you optimize the value from Oracle Support.

Click on the corresponding session link to register for an upcoming seminar. Bookmark Note 553747.1 for your quick access to the latest live Support Advisor webcasts schedule.


LIVE WEBCASTS
Webcast Product Line Language US Eastern Central Europe Singapore Register
Customer User Administration All English Sep 12, 01:30 PM Sep 12, 07:30 PM Sep 13, 01:30 AM Register
Sep 18, 10:00 AM Sep 18, 04:00 PM Sep 18, 10:00 PM Register
Sep 19, 01:30 PM Sep 19, 07:30 PM Sep 20, 01:30 AM Register
Oct 03, 01:30 PM Oct 03, 07:30 PM Oct 04, 01:30 AM Register
French Sep 04, 09:30 AM Sep 04, 03:30 PM Sep 04, 09:30 PM Register
Portuguese Sep 17, 09:30 AM Sep 17, 03:30 PM Sep 17, 09:30 PM Register
Database Upgrade Essentials Technology English Sep 18, 08:00 PM Sep 19, 02:00 AM Sep 19, 08:00 AM Register
Sep 19, 10:00 AM Sep 19, 04:00 PM Sep 19, 10:00 PM Register
Sep 19, 12:00 PM Sep 19, 06:00 PM Sep 20, 12:00 AM Register
E-Business Suite Maintenance Wizard Applications English Sep 18, 04:00 AM Sep 18, 10:00 AM Sep 18, 04:00 PM Register
Sep 18, 12:00 PM Sep 18, 06:00 PM Sep 19, 12:00 AM Register
Sep 18, 09:00 PM Sep 19, 03:00 AM Sep 19, 09:00 AM Register
E-Business Suite Support Diagnostics Applications English Sep 17, 04:00 AM Sep 17, 10:00 AM Sep 17, 04:00 PM Register
Sep 17, 12:00 PM Sep 17, 06:00 PM Sep 18, 12:00 AM Register
Sep 17, 09:00 PM Sep 18, 03:00 AM Sep 18, 09:00 AM Register
Finding Answers in My Oracle Support All English Sep 11, 09:30 AM Sep 11, 03:30 PM Sep 11, 09:30 PM Register
Sep 11, 01:30 PM Sep 11, 07:30 PM Sep 12, 01:30 AM Register
French Sep 05, 10:30 AM Sep 05, 04:30 PM Sep 05, 10:30 PM Register
Portuguese Sep 18, 09:30 AM Sep 18, 03:30 PM Sep 18, 09:30 PM Register
Spanish Sep 12, 11:30 AM Sep 12, 05:30 PM Sep 12, 11:30 PM Register
Hardware Support Best Practices Systems English Sep 25, 09:30 AM Sep 25, 03:30 PM Sep 25, 09:30 PM Register
Sep 25, 01:30 PM Sep 25, 07:30 PM Sep 26, 01:30 AM Register
Introduction to Premier Support All English Sep 10, 01:30 PM Sep 10, 07:30 PM Sep 11, 01:30 AM Register
Sep 10, 09:30 PM Sep 11, 03:30 AM Sep 11, 09:30 AM Register
French Sep 10, 09:30 AM Sep 10, 03:30 PM Sep 10, 09:30 PM Register
Portuguese Sep 10, 09:30 AM Sep 10, 03:30 PM Sep 10, 09:30 PM Register
Spanish Sep 10, 11:30 AM Sep 10, 05:30 PM Sep 10, 11:30 PM Register
My Oracle Support Basics All English Sep 09, 01:30 PM Sep 09, 07:30 PM Sep 10, 01:30 AM Register
Sep 10, 11:30 AM Sep 10, 05:30 PM Sep 10, 11:30 PM Register
Sep 11, 09:30 PM Sep 12, 03:30 AM Sep 12, 09:30 AM Register
French Sep 09, 10:30 AM Sep 09, 04:30 PM Sep 09, 10:30 PM Register
Oct 07, 10:30 AM Oct 07, 04:30 PM Oct 07, 10:30 PM Register
Portuguese Sep 11, 09:30 AM Sep 11, 03:30 PM Sep 11, 09:30 PM Register
Spanish Sep 11, 11:30 AM Sep 11, 05:30 PM Sep 11, 11:30 PM Register
Oracle Cloud Support All English Sep 11, 09:30 PM Sep 12, 03:30 AM Sep 12, 09:30 AM Register
Sep 12, 11:00 AM Sep 12, 05:00 PM Sep 12, 11:00 PM Register
Sep 19, 09:00 AM Sep 19, 03:00 PM Sep 19, 09:00 PM Register
Sep 26, 05:00 AM Sep 26, 11:00 AM Sep 26, 05:00 PM Register
Oct 03, 11:00 AM Oct 03, 05:00 PM Oct 03, 11:00 PM Register
Oracle Configuration Manager Basics All Portuguese Sep 25, 09:30 AM Sep 25, 03:30 PM Sep 25, 09:30 PM Register
Service Request Flow and Best Practices All English Sep 12, 05:30 AM Sep 12, 11:30 AM Sep 12, 05:30 PM Register
Sep 12, 01:30 PM Sep 12, 07:30 PM Sep 13, 01:30 AM Register
Sep 27, 01:30 PM Sep 27, 07:30 PM Sep 28, 01:30 AM Register
French Sep 12, 10:30 AM Sep 12, 04:30 PM Sep 12, 10:30 PM Register
Portuguese Sep 12, 09:30 AM Sep 12, 03:30 PM Sep 12, 09:30 PM Register
Spanish Sep 16, 11:30 AM Sep 16, 05:30 PM Sep 16, 11:30 PM Register


You may visit My Oracle Support for schedules of other live seminars. To see current local times around the world, visit world clock.

RECORDED TRAININGS

Oracle provides the following recommended trainings which can be viewed on demand using your Single Sign-On account. Please refer to Note 603505.1 for a complete list of available topics and recordings.
Topic Target Audience Language Play
Premier Support Entitlement All Customers English Play
Lifetime Support Policy All Customers English Play
Mobile My Oracle Support All Customers English Play
My Oracle Support Overview All Customers English Play
User Account Registration Process All Customers English Play
My Oracle Support Customization All Customers English Play
PowerViews All Customers English Play
Service Request Create & Update All Customers English Play
Service Request Management Best Practices All Customers English Play
Knowledge Searching and Browsing All Customers English Play
Customer User Administration All Customers English Play
My Oracle Support Community All Customers English Play
My Oracle Support Configuration Manager All Customers English Play
Why Use The Configuration Manager In My Oracle Support All Customers English Play
Patching All Customers English Play
Patch Recommendations and Patch Plans All Customers English Play
11g Upgrade Best Practices Oracle Database English Play
EBS Patch Wizard Utility Training E-Business Suite English Play
R12 Close Process & Reconciliation E-Business Suite English Play
R12 Financials Upgrade E-Business Suite English Play
R12 Payables E-Business Suite English Play
Tales from the Performance Queue JD Enterprise One English Play

If you have further questions, please contact us by submitting a question in My Oracle Support’s Support Training Community

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